About Our Pearls

Why are Tahitian Pearls different?

Pearls come in a wide range of colours but only Tahitian Pearls shine with the distinctive and captivating black colour we celebrate in our elegant jewellery. This mesmeric colour is produced by only one species of oyster – the Black Lip Oyster or Pinctada Margaritifera. This oyster only lives in the tropical waters around tropical Tahiti. 
Our exotic pearls, cultivated for the past 30 years on our Takaroa pearl farm, reflect the absolute highest quality of Tahitian black pearl. They possess the finest natural qualities with an exquisite lustre, colour and shape.
Always authentic, entirely organic and never checmically treated or dyed, Nanihi Tahitian Pearls can live long in your family as a valued heirloom. 
Learn more about Nanihi’s exquisite Tahitian Pearls.

Where do Nanihi Tahitian Pearls come from? 
Nanihi Tahitian Pearls begin life in the tropical French Polynesian waters around the tiny Tahitian atoll of Takaroa. 
They are produced by Black Lip oysters, Pinctada Margaritifera. These oysters are the only species that produce these exotic gems that are distinctive in colour and have a mesmeric lustre. Cultivating each mature oyster is a slow process requiring careful expertise. It can take up to two years for an oyster to produce a single pearl, but the wait is worth it. The skilled hands of our pearl farmers produce the stunning black pearls that are a distinctive mark of luxury.
Learn more about Nanihi Tahitian Pearls’ story.

How long does it take to produce a pearl?
It takes up to two years to produce a single unique pearl. Black lip oysters, Pinctada Margaritifera, are the sole creators of our rare black pearls. Each must first be matured for two years before we even begin to cultivate them. 
Expert cultivators insert a tiny bead made of oyster shell from the Mississippi River along with a piece of tissue from another oyster to begin the process.  Two years later, the perfect conditions created by the oyster produce a strong, durable and captivating black pearl. 

Why do pearls come in different sizes? 
Every pearl is unique, created slowly by a single oyster.  Produced organically, it is not possible to completely control the size and shape of the final pearl. Some pearls will be large and round while others may be smaller, have rings or appear with a more oval shape.  Their unique shape is part of what makes our pearls so special – each pearl is truly one-of-a-kind.
Learn more about
 Nanihi’s exquisite Tahitian Pearls.

Why do some pearls have markings on them?
Nanihi Tahitian Pearls are produced by a living organism: Black Lip Oysters (Pinctada Margaritifera). This natural process can create unique markings. These blemishes are usually natural birth marks created by the oyster that formed the pearl. These are part of the authenticity of our all-natural, organic gems. 
Learn more about
 Nanihi’s exquisite Tahitian Pearls.

How can I be sure of the pearl quality?
Every Nanihi Tahitian Pearl undergoes the strictest of international tests before being celebrated into our jewellery. None of our pearls are dyed or altered and each one is cultivated and hand-picked from our family pearl farm in Takaroa. We pride ourselves on using only the very highest quality of pearls in all our jewellery. We’re so confident in every pearl's quality that each piece of jewellery comes with its own Certificate of Authenticity.
This Certificate of Authenticity confirms the pearl(s) in your jewellery is untreated, has its natural colour and also informs you of its exact origin.

How do I care for my pearls?
Caring for your pearls is very important to keep them looking lustrous for many years to come. We’ve put together a simple guide to take the guesswork out of caring for your pearls. 
Read our Caring for Your Pearls guide.

About Nanihi Tahitian Pearl Jewellery

Where can I buy Nanihi Tahitian Pearl jewellery? 
You can buy our Tahitian Pearl Jewellery online through this website. Visit our online Shop where you can browse our products and order from us directly. Alternatively, visit Natalie at selected boutique market or at a Jewellery show or event near you soon. Find more information in our News & Events section.

How can I choose the correct ring size?
Use our helpful ring size guide If you’re still unsure of which size is perfect for you, contact us directly and we’ll be happy to assist.

If I need help deciding, can I contact Nanihi for advice?
We love helping our customers to find the perfect gift for themselves or their loved ones.
If you have any questions about our pearl jewellery, please contact us directly

Shipping, Payments & Deliveries

Does Nanihi Tahitian Pearls deliver across Australia?
Yes, we deliver our jewellery to customers across the whole of Australia. 
Typical delivery times can be found below.

How long will it take to receive my Nanihi Tahitian Pearls order?
Nanihi Tahitian Pearls orders are typically dispatched within 3 days. 
Please allow up to 10 business days for your jewellery to arrive (within Australia).
If you have been waiting longer than 10 business days for your order,
 please contact us directly.

Can Nanihi Tahitian Pearls gift wrap or send a personalised card with my order?
We’d be delighted to turn any order into a truly special gift for your loved one. Please let us know at the point of ordering and we’ll arrange personalised gift wrapping.

Does Nanihi Tahitian Pearls ship internationally?
Unfortunately, Nanihi Tahitian Pearls cannot be shipped internationally when ordered directly from our website. 
Please contact us directly before making a purchase to discuss whether we will be able to accommodate your international shipping request.

Refunds & Returns

What is Nanihi Tahitian Pearls’ returns and refund policy?
We have complete confidence in the quality of every pearl and every piece of Nanihi Tahitian Pearl jewellery. 
Every piece comes with its own Certificate of Authenticity. This details its origin, and natural qualities—lustre, shape, size and colour—all graded by Nanihi Tahitian Pearls.  In the unlikely event that defects in the materials or workmanship are discovered within one year of purchase, we offer a generous 12-month warranty. To discuss such an issue, contact us directly so we can resolve it as soon as possible. If you received the wrong item, or believe the item you’ve received does not match the description of the item you ordered, please contact us to arrange a return of the item. In such cases, we can offer credit notes or an exchange. 

Please note: returned item must be returned to us within 28 days in with the original sales receipt, packaging and in saleable condition. Without the original sales receipt, only an exchange can be offered.

If you have changed your mind on a purchased item, we may accept the return of such items. This is under the same conditions of return listed above and is entirely at our discretion. Please contact us directly to discuss.
All costs and liabilities relating to the return of items for refund or exchange (excluding items returned in respect of the warranty) are the responsibility of the person returning the items, not Nanihi Tahitian Pearls.

Do Nanihi Tahitian Pearls products come with a warranty?
Yes, all our products are covered by a 12-month warranty.  This covers any defects in the material and/or workmanship. Our generous warranty reflects our absolute confidence in the quality of all our creations and is designed to offer you complete peace of mind.

Restringing & Repairs

Do you have a restringing service?
Yes, we’ll happily restring any Nanihi Tahitian Pearl strand, if it was originally purchased from us. Please contact us directly for more information.

What should I do if my jewellery needs to be repaired?
Before we send you your Nanihi Tahitian Pearls jewellery, it undergoes a thorough Quality Control process. This ensures we can be confident that you’ll receive your new jewellery in exquisite condition.
However, if you believe that your jewellery has a fault or is of an unsatisfactory quality, we will happily assess the item. This initial assessment is at our own cost (if within the 12-month warranty period) and enables us to identify whether there is a fault and, if so, what may have caused it. If a fault is discovered that is an error of materials or workmanship, we will repair or replace the item at no extra cost (if within the 12-month warranty period). If a repair is not possible, we will offer an exchange, credit note or refund. 

Please note: this policy also excludes items where the pearl is not an exact match of that in the photo. All pearls are unique therefore they cannot exactly resemble another pearl.

Our warranty does not cover items damaged because of: 
• misuse,
• unauthorised repairs,
• accidents,
• alterations,
• exposure to corrosive or abrasive substances,
• any other factors that exist outside of normal use.

For more information on how to look after your pearls, visit Caring for Your Pearls.
To discuss any repairs or returns, contact us directly.